General Product Information

1. Please note: some products may have a slight 1-3cm deviation from the product description. This is due to the margin of error tolerance settings of the manufacturing process, and it generally does not happen with items such as shoes and small items. We would like to point out that we do NOT refund or replace items because of minor differences. Thank you for your understanding.

 

2. Products can run out of stock. After you have made an order, and one or more products appear to be out of stock, you will:

If you have ordered a single product:

  • Receive a refund
  • Receive an email from us asking of you would like to have the item in another size, if there are more sizing options available. If we do not get a response within 48 hours, we will refund the item.

If you have ordered multiple products:

  • Receive a refund of the item or items that are out of stock. The other items will not be canceled.
  • Receive an email from us asking of you would like to have the out-of-stock item in another size, if there are more sizing options available. If we do not get a response within 48 hours, we will refund the item. The other items will not be canceled.